What’s included in the CompleteCloud Utility Services Model?
The CompleteCloud Utility Services Pricing Model was built for business owners that do not want to have to wade through the details of hardware specifications and software licenses. We want our clients to focus on their business, and let us focus on making their IT work under a very predictable pricing model that is as easy as counting your employees. The Utility Fee includes all hardware, infrastructure, software, site internet fees, security awareness training, and 24×7 support.
The Utility Services Pricing Model keeps us 100% in-line with our customers. If we think computers or servers are slowing down and causing our help desk phone to ring, we simply update the hardware, no sales process is needed. Our customers never see hardware proposals, or bills for software updates, all are covered under the Utility Services Pricing Model. Our customers don’t see extra fees for increased storage, or a bill for an extra SQL server for a new ERP they purchased. It is all covered.
The Utility Fee includes:
- Virtual Microsoft Windows 64-Bit Computer
- 24-inch Monitor with Thin Client
- Keyboard and Mouse
- File Servers
- SQL and/or Application Servers
- Dedicated Microsoft Exchange Server
- Microsoft SharePoint
- Microsoft Lync/Skype
- All Microsoft Desktop and Server Licensing
- Switches and Routers
- Wireless Access Points
- VPNs and Firewalls
- Anti-Virus and Spam Filtering
- Site Internet Fees
- Unlimited Data Storage
- 24×7 Support
- Security Awareness Training
- Built-In Disaster Recovery and Backups